Brevard County implemented Lean Six Sigma projects to improve its building permit inspection process, which consists of over 40 different inspection types and an average 200-300 inspections conducted daily. Two key projects were identified, and selected county employees were organized into teams to dissect and examine every part of the process. focused on online inspection requests […]
The ultimate goal of government is to invest taxes collected into long term societal value to citizens and deliver better services to citizens through continuous improvement and operational excellence. The 1st of a 2 part series details five key applications of using Minitab statistical software and Six Sigma methods: They also include specific examples from […]
With the upcoming 2024 elections ending on November 5th, how are election officials managing the ballot traffic and executing a free and fair election process? In this IISE podcast, they talked to Gretchen Macht, Ph.D., an associate professor in the Department of Mechanical, Industrial & Systems Engineering at The University of Rhode Island. She is […]
Washington Governor Jay Inslee provided the opening remarks for the 13th annual Washington State Government Lean Transformation Conference. He discussed the value of continuous improvement and Lean during his administration, and how it helped to work more efficiently and effectively to serve fellow Washingtonians. Examples included: The keynote speaker was Marcus Glasper, director of the […]
This podcast interview features Andrew Rowe, a former entrepreneur with AllMed who has transitioned into a community advocate in Portland, Oregon. He discusses the challenges facing Multnomah County and the city of Portland. Drawing on his extensive business background, he discusses how Portland faces a critical juncture where systemic change is necessary to address its complex […]
One group of people that can greatly benefit from Lean Six Sigma training is military veterans who struggle in their transition to civilian life even though they have valuable skills. Employers and former service members aren’t “connecting the dots” on how the military mindset of continuous improvement translates to the Lean Six Sigma concepts that […]
Ron Pereira from Gemba Academy interviews a new hire to his organization, Alen Ganic, former Lean improvement specialist with the City of Grand Rapids, Michigan. They discuss his previous experience working 14 years in Grand Rapids in various departments implementing process improvement. He talks about focusing Lean efforts from the customer’s perspective, the importance of […]
Pennie Saum is a Process Improvement Program Manager at the Port of Seattle with over 20 years of experience in lean and is a certified Six Sigma Black Belt. She focuses on combining process improvement and people development to meet people where they are at. This helps them pull process improvement instead of pushing it […]
The panel discussion, hosted by Rod Morgan of RPM-Academy, offers insights and real-world experiences as three seasoned municipal continuous improvement leaders – Brenda Stonehouse (City of Kawartha Lakes), Michael Norman (City of London), and Kenneth Leung (City of Mississauga)– share their journey in deploying Lean methodologies in the Canadian municipal sector. From discussing the evolution […]
In this episode of The Lean Solutions podcast, Patrick Adams interviews Shayne Daughenbaugh on his unique journey into process improvement as a Lean Six Sigma Black Belt that lasted 5 years with the State of Nebraska, and his new venture into consulting. He shares his experiences leading successful organizational change within government, focusing on streamlining […]