Brevard County saves 2000 hours and 50% rescheduling to inspection permits

Brevard County implemented Lean Six Sigma projects to improve its building permit inspection process, which consists of over 40 different inspection types and an average 200-300 inspections conducted daily. Two key projects were identified, and selected county employees were organized into teams to dissect and examine every part of the process. focused on online inspection requests […]

The Election Process: Fast, Accurate, or Cheap — Pick Two – IISE Problem

With the upcoming 2024 elections ending on November 5th, how are election officials managing the ballot traffic and executing a free and fair election process? In this IISE podcast, they talked to Gretchen Macht, Ph.D., an associate professor in the Department of Mechanical, Industrial & Systems Engineering at The University of Rhode Island. She is […]

State of Washington Governor Inslee Highlights Lean Efforts at Conference

Washington Governor Jay Inslee provided the opening remarks for the 13th annual Washington State Government Lean Transformation Conference. He discussed the value of continuous improvement and Lean during his administration, and how it helped to work more efficiently and effectively to serve fellow Washingtonians. Examples included: The keynote speaker was Marcus Glasper, director of the […]

Transforming Government Performance Through Continuous Quality Improvement – Interview with Andrew Rowe

This podcast interview features Andrew Rowe, a former entrepreneur with AllMed who has transitioned into a community advocate in Portland, Oregon. He discusses the challenges facing Multnomah County and the city of Portland. Drawing on his extensive business background, he discusses how Portland faces a critical juncture where systemic change is necessary to address its complex […]

Applying Lean at the City of Grand Rapids with Alen Ganic – Gemba Academy Podcast

Ron Pereira from Gemba Academy interviews a new hire to his organization, Alen Ganic, former Lean improvement specialist with the City of Grand Rapids, Michigan. They discuss his previous experience working 14 years in Grand Rapids in various departments implementing process improvement. He talks about focusing Lean efforts from the customer’s perspective, the importance of […]

Panel Discussion on Unlocking Process Excellence in Canadian Municipalities – RPM-Academy

The panel discussion, hosted by Rod Morgan of RPM-Academy, offers insights and real-world experiences as three seasoned municipal continuous improvement leaders – Brenda Stonehouse (City of Kawartha Lakes), Michael Norman (City of London), and Kenneth Leung (City of Mississauga)– share their journey in deploying Lean methodologies in the Canadian municipal sector. From discussing the evolution […]

Applying Lean Six Sigma at the State of Nebraska with Shayne Daughenbaugh

In this episode of The Lean Solutions podcast, Patrick Adams interviews Shayne Daughenbaugh on his unique journey into process improvement as a Lean Six Sigma Black Belt that lasted 5 years with the State of Nebraska, and his new venture into consulting. He shares his experiences leading successful organizational change within government, focusing on streamlining […]