The article is an excerpt from a new book on Lean Government (written in Dutch). It discusses a transformation taking...
Government
“To many, Lean Government seems like an oxymoron. Government seems inherently full of red tape what the Lean community calls waste. What we have learned from decades of practice of Lean management is that it is as much a mindset as a tool kit. Leaders must think very clearly about the purpose of their organization, their key customers, and how to deliver high value services, on time, and at lowest cost. Our Government organizations have huge customer bases, and limited resources, and need to learn how to think Lean and deliver the highest possible value per tax dollar to the citizens they serve.” –Jeffrey K. Liker, Ph.D., Author, The Toyota Way
Think government can’t improve like other organizations? Check out the book “We Don’t Make Widgets,” or continue to read below…
The sports and leisure department of Reykjavik City Government has used targeted lean training starting in 2018 to empower employees...
The Dutch Immigration and Naturalization (IND) Agency in The Netherlands is seeing a significant increase in the number of refugees....
Lean is especially appropriate for small and medium enterprises (SMEs) in developing countries because it requires little financial investment to...
The Massachusetts Port Authority (Massport) handles major transportation hubs and infrastructure within the state, including Logan Airport in Boston, waterfront property, cruise...
This short video highlights four case studies from different industries that have had success applying Lean principles and concepts to...
I wasn't sure what to expect when I ordered the book, "Practical Innovation in Government: How Front-Line Leaders Are Transforming...
The Agency for Information Services and Systems (Agence des Services et Systèmes d’information – ASSI) is a government agency that...
Patrick Adams interviews Drew Erdmann, who served as the chief operating officer of the state of Missouri from February 2017...
https://www.youtube.com/watch?v=SrOEabJdRP4 In the Lean Six Sigma for Good podcast, Tracy O’Rourke shares her background with over 20 years of process...