This online event with Brian Elms, hosted by ICMA, was designed to address the pervasive issue of inefficiency within the public sector and government agencies, specifically focusing on local government. By highlighting key bottlenecks, invisible inefficiencies, and proven strategies from his experience, the event aims to equip public sector professionals with actionable techniques to drive […]
As process improvement consultants, we are used to dealing with profit margins, customer satisfaction, efficiency, yields and cycle times. But what happens when you step into the public sector, where success is measured in policy outcomes, equity, long term impact (years or decades into the future), transparency and compliance? Terra Vanzant Stern’s Government in Motion: […]
Written by Brion
An ASQ webinar was held on April 11th, 2025 featuring Jarrett Perlow, chair-elect of the ASQ government division and Clerk of the Court for the US Court of Appeals for the Federal Circuit. He discussed the design and implementation of an agency-wide continuous improvement program within the federal judiciary. His presentation provides a compelling case […]
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Shane Daughenbaugh interviews his former mentor at the State of Nebraska, Matt Singh. He is currently a Senior Project Manager at Children’s Nebraska. Prior to that he spent 8 years as the director of operational excellence and master black belt for the Department of Administrative Services in the state of Nebraska. He became certified as […]
Written by Brion
Brevard County implemented Lean Six Sigma projects to improve its building permit inspection process, which consists of over 40 different inspection types and an average 200-300 inspections conducted daily. Two key projects were identified, and selected county employees were organized into teams to dissect and examine every part of the process. focused on online inspection requests […]
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During remarks on the U.S. Senate floor Wednesday, Senator Pete Ricketts, a Republican from Nebraska, spoke about the Department of Government Efficiency and how his state has utilized Lean Six Sigma methods from the private sector to reduce costs and improve services to residents. He shares the example of improving the air construction permitting process, […]
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The ultimate goal of government is to invest taxes collected into long term societal value to citizens and deliver better services to citizens through continuous improvement and operational excellence. The 1st of a 2 part series details five key applications of using Minitab statistical software and Six Sigma methods: They also include specific examples from […]
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With the upcoming 2024 elections ending on November 5th, how are election officials managing the ballot traffic and executing a free and fair election process? In this IISE podcast, they talked to Gretchen Macht, Ph.D., an associate professor in the Department of Mechanical, Industrial & Systems Engineering at The University of Rhode Island. She is […]
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Washington Governor Jay Inslee provided the opening remarks for the 13th annual Washington State Government Lean Transformation Conference. He discussed the value of continuous improvement and Lean during his administration, and how it helped to work more efficiently and effectively to serve fellow Washingtonians. Examples included: The keynote speaker was Marcus Glasper, director of the […]
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This podcast interview features Andrew Rowe, a former entrepreneur with AllMed who has transitioned into a community advocate in Portland, Oregon. He discusses the challenges facing Multnomah County and the city of Portland. Drawing on his extensive business background, he discusses how Portland faces a critical juncture where systemic change is necessary to address its complex […]
Written by Brion