Bella Englebach interviews Kerry L. Bass about his work with ASQ to help make elections secure and fair. He discusses the variation in state election laws, the challenges of voter registration, long lines at polling locations, and how the Kano Model can explain voter expectations.
You can visit “The Edges of Lean” podcast episode page at https://leanforhumans.podbean.com/e/ep-105-continuously-improving-elections-with-kerry-l-bass/ or click the link below to listen right now to episode 105.