Sally worked many years in the hospitality industry applying Lean Six Sigma, and she shares her experiences to improve the guest experience. She also shares an example of a project that determined the optimal reward points to get customers to agree to reduced or no housekeeping, which was good for the environment, resulting in less […]
Lynne Smith, former Director of Business Design at the Bill & Melinda Gates Foundation, discusses the potential and difficulties of applying Lean Thinking to NGOs, and how it can be used to scale impact. She reflects back on the lean transformation at the Gates Foundation with an interview with Steve Bell and Roberto Priolo, and […]
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In this episode of the WLEI podcast, they discuss how universities are connecting students with for-profit and nonprofit organizations to practice and apply hands-on lean learning experiences. Dennis Wade from Oakland University and Lisa Eshbach from Ferris State University (both schools in Michigan) go into details about their background in industry, how each of their […]
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Jeff Trageser and Mike Vazquez from Lifesharing were interviewed on the JIT Cafe podcast by Elisabeth Swan and Tracy O’Rourke to discuss how process improvement has been used to help procure and facilitate organ and tissue donations from donors to local transplant centers. They discuss metrics used to track the success of organ transplant, dealing […]
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This is an excerpt from the audiobook version of “Lean Six Sigma for Good: Lessons from the Gemba (Volume 2)“ Elisabeth Swan shares the story of volunteering with the Cape Cod Childcare Development nonprofit organization. She discusses getting a call from the CEO to help the organization utilize more Lean Six Sigma Green Belt skills and […]
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In this episode of The Lean Solutions podcast, Patrick Adams interviews Shayne Daughenbaugh on his unique journey into process improvement as a Lean Six Sigma Black Belt that lasted 5 years with the State of Nebraska, and his new venture into consulting. He shares his experiences leading successful organizational change within government, focusing on streamlining […]
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Krista Schulte is the Assistant Director of Operational Excellence for the University of Michigan. She discusses her background, and how she is helping implement Lean in higher education. They also discuss an upcoming Lean in Higher Education conference in San Diego. She also describes what it was like having Jeffrey Liker as a professor when he was […]
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The IISE Annual Conference Volunteering Event, organized by the Sustainable Development Division, connects volunteer with a local nonprofit agency in the conference’s host city. The organization selected for 2023 in New Orleans was SBP, which shrinks the time between disaster and recovery. To achieve their mission, SBP takes a holistic approach to disasters—increasing resilience before […]
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Dr. Eric Cunningham is the dynamic Superintendent for Halifax County Schools in North Carolina. He’s got some inspiring insights on how to build problem solvers in education, and how he drives the use of process maps, fishbone diagrams and 5 Whys. He also discusses how to meet people where they are with process improvement. You […]
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In a recent interview, Joy Mason, CEO and founder of Optimist Business Solutions discusses her background in continuous improvement, what led to the creation of The Six Sigma Racial Equity Institute™ (SSREI), along with some project examples. SSREI is an innovative leadership program designed to upskill Black Women to be complex problem solvers. She also […]
Written by Brion