Boosting care quality using Lean Thinking

Shenzhen Hospital of Guangzhou University of Traditional Chinese Medicine committed to developing a Lean culture through training, project-based improvements, and a robust coaching system.  Shenzhen Hospital adopted the principle of “Quality is life, technology is bones, service is blood, culture is soul” to drive their pursuit of high-quality healthcare. They trained 56 Lean Green Belts – individuals […]

The Election Process: Fast, Accurate, or Cheap — Pick Two – IISE Problem

With the upcoming 2024 elections ending on November 5th, how are election officials managing the ballot traffic and executing a free and fair election process? In this IISE podcast, they talked to Gretchen Macht, Ph.D., an associate professor in the Department of Mechanical, Industrial & Systems Engineering at The University of Rhode Island. She is […]

State of Washington Governor Inslee Highlights Lean Efforts at Conference

Washington Governor Jay Inslee provided the opening remarks for the 13th annual Washington State Government Lean Transformation Conference. He discussed the value of continuous improvement and Lean during his administration, and how it helped to work more efficiently and effectively to serve fellow Washingtonians. Examples included: The keynote speaker was Marcus Glasper, director of the […]

Panel Discussion on Unlocking Process Excellence in Canadian Municipalities – RPM-Academy

The panel discussion, hosted by Rod Morgan of RPM-Academy, offers insights and real-world experiences as three seasoned municipal continuous improvement leaders – Brenda Stonehouse (City of Kawartha Lakes), Michael Norman (City of London), and Kenneth Leung (City of Mississauga)– share their journey in deploying Lean methodologies in the Canadian municipal sector. From discussing the evolution […]