The City of El Paso is proud to announce the Lean Six Sigma program has saved El Paso taxpayers another $252,000 by reevaluating three El Paso Fire Department programs. The Lean Six Sigma Green Belt team reviewed personal protective equipment inventory management, 911 communications recruit training time, and firefighter on the job injuries and lost […]
Peter Hutchinson, managing director of Accenture’s public services strategy, was a keynote presenter at the 5th annual Washington State Government Lean Transformation Conference. The conference, hosted by Washington Gov. Jay Inslee’s Results Washington team, annually draws about 2,000 people to discuss efforts and strategies to continuously improve government services and outcomes. This 10 part video […]
Written by Brion
The North Carolina Museum of Natural Sciences (NCMNS) and the Smithsonian Conservation Biology Institute is aiming to creating a vast digital archive of mammalian species around the world, to serve as learning data base for children and adults alike. NCMNS and Smithsonian seek help of volunteers to distribute motion and heat-sensitive camera traps in different […]
Written by Brion
DEEP Improves Multi-Family Residential Building Weatherization and Energy Efficiency – Gemba Academy
Research analyst Brian Biernat from the State of Connecticut Department of Energy and Environmental Protection (DEEP) is interviewed by Ron Pereira from Gemba Academy about how his department looked to streamline the process for providing funding to multi-family residential building owners to help weatherize and save energy for their residents. They conducted a week-long lean […]
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Environmental analysts Elaine DeSalvo and Brent Madho from the State of Connecticut Department of Energy and Environmental Protection (DEEP) discuss improvements made in 2015 to reduce times by 20% in the application review process. A weeklong lean event was conducted, and actions were implemented over the next year. Process steps were reduced by 34% (too […]
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The State of Connecticut Department of Motor Vehicles (DMV) shares some lean improvements at the 2016 Lean Showcase with Gemba Academy. Johnnine Dominique and Cindy Zuerblis summarize the work done over the past 6 years to modernize operations and move services online (taxes, dealer registration, suspension fees, license appointments) to reduce waiting time and transportation. […]
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In 2011, legislation was passed to spearhead lean thinking across the State of Connecticut. The program was originally rolled out by April Capone in 2012 with the assistance of the Lean Enterprise Institute (LEI), and a full-time role position was created and filled in Nov 2013 by Alison Fisher. Ron Pereira from Gemba Academy attended […]
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After 31 years in the Office of Policy and Management, Sandra Huber shares her reflections on how work has changed over that time, and how Lean has played a part in recent changes. She wanted to streamline the process to distribute grants and funds to local cities. They mapped the process and identified legislative requirements […]
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In this interview with Gemba Academy, John Vittner and Alison Fisher discuss how teams must show that they have implemented Lean into the process before applying and getting funding for any information technology (IT) solutions. They made this change to help incentivize agencies to collaborate with each other, instead of “automating the waste.” By implementing […]
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Their history of Lean in this department went back to Total Quality Management (TQM) in the 1990’s, where they started to map out processes to identify improvement ideas. However, what was missing from TQM was the leadership commitment and employee involvement in the improvement work. There was a $7B deficit that drove the need to […]
Written by Brion