Brevard County completed two Lean Six Sigma improvement projects focusing on inspection efficiencies. The goal was to make the process of home inspections as seamless as possible. After working with the Lean Six Sigma group and making some changes with their processes they have had the following outcomes: Customers can schedule their own inspections and […]
Ron Pereira discusses with Ben the inspiring ways he and his team use lean at Lunet Zorg, an organization that provides services for people with intellectual disabilities. He gives advice for those who work with people with disabilities, how they use Lean in his organization, and how lean has personally impacted him. Listen to the […]
Written by Brion
After receiving many calls from angry taxpayers who were forced to pay extra interest and penalties on their mortgages. Mortgage payment deadlines were being mailed, but due to outdated information in their system, many taxpayers weren’t receiving these notices. Mail blow backs were likely responsible, which are are any returned mail that was unable to […]
Written by Brion
Abigail Calderon is the Administrative Assistant and Lean Six Sigma Consultant for the Administrative Bureau of the LA County Clerk’s office. Jennifer Storm works in the Budget Section of the office. When Abigail filled out a Technical Service Request form, she realized the process required her to complete the form twice—once on paper and another […]
Written by Brion
Heeling Soles is a nonprofit organization that distributes shoes and clothing to those in need. A group of students from the University of Houston found a way to reduce setup and shoe distribution times by 41%, while increasing engagement and customer interaction using Lean. The students were taking a Lean course for their Supply Chain […]
Written by Brion
Jess Orr, an experienced process improvement facilitator at Envision Solutions was asked to assist with a local nonprofit that worked to provide food and shelter to the homeless population. She met with the executive director and shelter operations manager, and determined that there was a critical need to standardize and document the daily homeless shelter […]
Written by Brion
Permit inspections are usually part of the long and arduous construction process, but the inspections themselves don’t have to be long and arduous as well. The Brevard County (Florida) Building Inspector recently completed two Lean Six Sigma improvement projects focusing on inspection efficiencies. Selected County employees were organized into teams to dissect and examine every […]
Written by Brion
Halte Werk is a Dutch company that awards social benefits to the unemployed. Thanks to lean thinking, they were able to radically transform the service they offer them. They manage the awarding of social benefits to the unemployed and offers support to find work on behalf of three municipalities in the Netherlands. Their goal is […]
Written by Brion
The New Brunswick Community College introduced a series of college-level Lean awareness workshops to students. If Lean is introduced to individuals before they enter the workforce then they will have the opportunity to assist management in its effort to bring the change that is necessary to support the transition to Lean. They would bring fresh […]
Written by Brion
by Brion Hurley The Sustainable Development division of the Institute of Industrial and Systems Engineers (IISE) holds an annual service volunteer project with a nonprofit prior to each annual conference. For year #7, they decided to take on two nonprofits on the same day in Orlando, Florida on May 19, 2019. Rise Against Hunger – […]
Written by Brion