DES MOINES – The push to do more with less is leading state agencies to rethink their shapes and the way employees perform their jobs. The trend has not been completely voluntary: legislation passed five months ago has ordered a halving of middle management positions within two years. Since 1986, departments have been through restructuring […]
Note: The following article was an insert within a larger article about TQM at the State of Iowa. DES MOINES – Steve Wall paces back and forth at the front of the meeting room at Iowa Lutheran Hospital, amusing and captivating his audience of mid-level state employees with a story about a mythical work force […]
Written by Brion
DES MOINES – Iowa state government is in the early stages of a quiet evolution. It is a quest for a new way of doing business under the banner of a native son’s brainchild called “Total Quality Management.” Among its ardent fans are three-term Gov. Terry Branstad and most of state government’s top echelon. Hoping […]
Written by Brion