Lean Six Sigma project aims to reverse trend of growing expenditures on communications services in El Paso

The City of El Paso is set to save $570,000 from an employee-led Lean Six Sigma project related to processes for initiating and terminating phone and Internet services for city staff. The project aims to leverage and expand the use of current and new technology to reduce inefficiencies and improve communications. The following process improvements […]

El Paso, Texas to Expand Lean Six Sigma Training

 El Paso City Manager, Tommy Gonzalez, proposed a budget that allocated $50,000 for Lean Six Sigma training. He said, “When it comes to government efficiency, there are multitudes of skeptics and naysayers. However, streamlining operations, achieving cost savings and improving service are all within reach for any public-sector agency.” Pothole repairs were the public works department’s focus. […]

Lean and Six Sigma in the Service Industry at West Texas A&M University with Bryan Glenn – Interview with Gemba Academy

Ron Pereira and Bryan Glenn, from West Texas A&M, discuss how Lean and Six Sigma are creating incredible value for their university and its employees. He discusses successful projects at WTAMU to reduce time and waste for students, such as paperwork reduction in student housing applications, along with a reduction in voucher printing that saved […]

Improving the Procurement Process at UTPA

The University of Texas Pan American (UTPA) encourages students to “Prepare, Discover, Transform.” As the University has become highly successful, it now struggled to support the demands of the increased volume of a growing regional University. A 3-day Value Stream Mapping event was held to focus on the procurement process.  With this detailed view of […]

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