This case study describes how the state of Washington implemented two key operational efficiency strategies for government — performance management and employee-driven process improvement. The effort, called Results
It is hard to miss story after story in the media about the fluctuations in the global economy and the financial difficulties facing the federal and many state
New York state, with assistance from Toyota’s TSSC group, made its government more responsive and efficient through an innovative approach — quickly becoming a role model for other
The 5th Annual IISE Sustainable Development Division volunteer event took place at the Greater Pittsburgh (PA) Community Food Bank on May 20, 2017. Read about last year’s volunteer
Heath Tecna brought in Impact Washington for a large Lean Training and implementation program funded partially through the Job Skills program. The Lean enterprise project encompassed all areas
One of our most fantastic stories is about our partnership with Trinity Rescue Mission (TRM), and increasing participation in their Lifeline program. After careful study of the program
Skills of Central Pennsylvania is a nonprofit organization that provides vocational, rehabilitative, and social opportunities for individuals with disabilities. The Skills Industrial Centers workforce primarily staffs for manufacturing
When approached to take the position of repairing sewing machines in the IPI-Mitchellville Textiles Shop, I jumped at the opportunity. I love to work with my hands and
