Book Review: Practical Innovation in Government

I wasn’t sure what to expect when I ordered the book, “Practical Innovation in Government: How Front-Line Leaders Are Transforming Public-Sector Organizations” through Audible. But I was pleasantly surprised, and actually listened to it a second time to make sure I didn’t miss anything. If you work in government, or process improvement, you will definitely […]

Project C.U.R.E. Pre-Sort Process Reduced 65% Using Lean and UH Students

Project C.U.R.E. (Commission on Urgent Relief and Equipment) collects and sorts donated medical supplies and equipment from manufacturers, hospitals, and surpluses. They distribute the supplies and equipment to developing countries based on a needs assessment of the local hospitals and clinics in those countries. Students in the Supply Chain Management program at the University of Houston were […]

Toyota shares its ‘secret sauce’ to help D-FW nonprofits do more

Toyota’s North American headquarters in Plano has a small group of dedicated improvement professionals with a specific set of skills. Their role is to share Toyota’s “secret sauce” with society, which is their Toyota Production System. The Toyota Production System Support Center (TSSC) is a 16-person team that shares Toyota’s culture of empowering employees to […]

Texas Department of Licensing and Regulation Uses Six Sigma to Cut Costs for Storing Records and Documents

The Texas Department of Licensing and Regulation (TDLR) had increasing volumes of records to manage and the cost to store the agency’s records and documents had soared to intolerable levels. Maintaining records at the state’s primary storage and archive facilities meant the way space was utilized had to change, and something had to be done […]