Meghan Taylor is a Senior Clerk at LA County’s Election Operations Center (EOC), and the primary focus of her role has become Lean Six Sigma Consulting. After 73% of her new election hires didn’t show up for training, Meghan found her new process improvement project: the Hiring Process.

The results of their efforts…

• They met their recruitment goal in 4 weeks vs. 4 months
• Employee turn-out on Election Night was 83% vs. 56% for the previous election
• Application processing time reduced from 10 days to just minutes
• Total process reduced from 30 to 22 steps
• Payroll processing reduced from 5 days to 1 day
• Employees earning overtime reduced from 40 people to just 11 people

You can go directly to the video on YouTube