Meghan Taylor is a Senior Clerk at LA County’s Election Operations Center (EOC), and the primary focus of her role has become Lean Six Sigma Consulting. After 73% of her new election hires didn’t show up for training, Meghan found her new process improvement project: the Hiring Process.
The results of their efforts…
They met their recruitment goal in 4 weeks vs. 4 months
Employee turn-out on Election Night was 83% vs. 56% for the previous election
Application processing time reduced from 10 days to just minutes
Total process reduced from 30 to 22 steps
Payroll processing reduced from 5 days to 1 day
Employees earning overtime reduced from 40 people to just 11 people