Meghan Taylor is a Senior Clerk at LA County’s Election Operations Center (EOC), and the primary focus of her role has become Lean Six Sigma Consulting. After 73% of her new election hires didn’t show up for training, Meghan found her new process improvement project: the Hiring Process. The results of their efforts… They met […]
Matt Newhouse from the LA County Registrar/Recorder County Clerk is improving the flow of Election Day, to reduce waste to speed up troubleshooting during elections. He initiated an “Idea Board” to help reduce waste to speed up troubleshooting during elections. A squad of Election Day Troubleshooters within LA County help to open polling areas if […]
Written by Brion
Alex Ogunji is a Master Black Belt with the Los Angeles County Registrar Recorder Clerk. To address financial variances between two different payment systems, and to reduce the time to reconcile the variances, he organized a cross-functional team across the three bureaus to create a Swimlane Map which would capture the whole payment process end-to-end. The activity […]
Written by Brion