Meghan Taylor is a Senior Clerk at LA County’s Election Operations Center (EOC), and the primary focus of her role has become Lean Six Sigma Consulting. After 73% of her new election hires didn’t show up for training, Meghan found her new process improvement project: the Hiring Process. The results of their efforts… They met […]
For every election, the Election Operations Center hires over 1,000 temporary employees to help with election functions. Both processes have a combined total of 30 steps that a new hire must complete, and this is all for a 1-3 days assignment. Meghan Taylor is a Senior Clerk at LA County’s Election Operations Center (EOC), and […]
Written by Brion
by Brion Hurley This is a podcast hosted by the Institute of Industrial and Systems Engineers (IISE). The presenters are Brion Hurley (a board member of the Sustainable Development Division located in Portland, Oregon), and Greg Smith, who is helping set up a nonprofit volunteer organization in Atlanta, Georgia. The webinar shares some background on […]
Written by Brion
Matt Newhouse from the LA County Registrar/Recorder County Clerk is improving the flow of Election Day, to reduce waste to speed up troubleshooting during elections. He initiated an “Idea Board” to help reduce waste to speed up troubleshooting during elections. A squad of Election Day Troubleshooters within LA County help to open polling areas if […]
Written by Brion
Alex Ogunji is a Master Black Belt with the Los Angeles County Registrar Recorder Clerk. To address financial variances between two different payment systems, and to reduce the time to reconcile the variances, he organized a cross-functional team across the three bureaus to create a Swimlane Map which would capture the whole payment process end-to-end. The activity […]
Written by Brion