What are some useful tools for process improvement experts amidst the COVID19-induced chaos, that also continues to inspire the “collective innovative spirit.” Katie from the City of Denver’s Peak Academy has identified these 6 tools to help you in the virtual world: Brainstorming Voice of the Customer Process Mapping Visual Management Nudges & Social Engineering […]
Howard Community College (HCC) in the state of Maryland, is an open-access, public community college offering associate degrees and certificates, as well as workforce development training and continuing education classes. Highlights With a mission of providing pathways to success, HCC has consistently outperformed its local and national comparators for attainment of associate degrees and certificates […]
Written by Brion
The City of Germantown, in the state of Tennessee, has one mission—Excellence, Every day. The City’s key product offerings include education, economic development, public safety, sanitation, and utilities (water and sewer). Germantown’s commitment to the community is demonstrated through various training and educational events such as: 43 active-shooter-scenario-training events Five Safety City events Heart Saver […]
Written by Brion
Here are 5 tips from Lean Six Sigma experts that will make your Continuous Improvement efforts in government easier and more successful. Start Lean Six Sigma Training With Your Frontline Employees Stop Trying to Run a Lean Six Sigma Program Part Time Change Behaviors & Celebrate Success Make Lean Six Sigma Part of Your Culture Share Lean […]
Written by Brion
Project C.U.R.E. (Commission on Urgent Relief and Equipment) collects and sorts donated medical supplies and equipment from manufacturers, hospitals, and surpluses. They distribute the supplies and equipment to developing countries based on a needs assessment of the local hospitals and clinics in those countries. Students in the Supply Chain Management program at the University of Houston were […]
Written by Brion
Bill Wilbert has worked for the King County Wastewater Treatment Division for 17 years. He’s an Environmental Programs Supervisor for the division and manages the permitting and regulatory compliance workforce. Sandy Kilroy was the Assistant Director for the King County Wastewater Treatment Division. She’s been with Wastewater for a little over 5 years but within […]
Written by Brion
At the Nebraska State Personnel, the Talent Acquisition Team setup a visual management board to track errors (Quality), filling temp resources time (Delivery), daily application WIP (Inventory) and daily applications reviewed (Productivity), called a QDIP board. The daily review of these metrics helped reduce the number of daily applications from 800 applications down to around […]
Written by Brion
Peak Academy Black Belt graduate, Madeleine Binsfrahm, took her Process Improvement and Innovation training to her colleagues at The Women’s Bakery (TWB) – an organization that supports vulnerable women in Rwanda through extensive training and provides affordable, quality bread to the community. The staff have tackled process mapping exercises, developed visual management tools in the form of […]
Written by Brion
Former NFL Kicker Nate Kaeding talks to Jess Schamberger, Vice President of Operations at Goodwill of the Heartland about her background, along with the programs that Goodwill provides to create training and employment opportunities to help those overcome barriers to independence Jess has previous experience running the contract manufacturing business for Goodwill, which handles light assembly […]
Written by Brion
In 2011, Dr. Pat Greco began as the superintendent of the Menomonee Falls School District in Wisconsin. She faced no shortage of problems: a suspension rate seven times higher than the state average, performance gaps across income and race, cost overruns, and a failure to meet performance goals defined under the No Child Left Behind Act among others. […]
Written by Brion