Leverage Your Process Improvement Tools in Challenging Times

What are some useful tools for process improvement experts amidst the COVID19-induced chaos, that also continues to inspire the “collective innovative spirit.”

Katie from the City of Denver’s Peak Academy has identified these 6 tools to help you in the virtual world:

  • Brainstorming
  • Voice of the Customer
  • Process Mapping
  • Visual Management
  • Nudges & Social Engineering
  • Standard Work & Cross Training
  • Shrink the Change

Read the entire article at: https://denpeakacademy.com/2020/03/24/leverage-your-process-improvement-tools-in-challenging-times/