Written by What are some useful tools for process improvement experts amidst the COVID19-induced chaos, that also continues to inspire the “collective innovative spirit.”
Katie from the City of Denver’s Peak Academy has identified these 6 tools to help you in the virtual world:
- Brainstorming
- Voice of the Customer
- Process Mapping
- Visual Management
- Nudges & Social Engineering
- Standard Work & Cross Training
- Shrink the Change
Read the entire article at: https://denpeakacademy.com/2020/03/24/leverage-your-process-improvement-tools-in-challenging-times/