In Louisville, Kentucky, Greg Fischer, businessman and Six Sigma Black Belt, became mayor in 2010. He initiated the transformation of public service through two strategic actions: LouieStat: An organizational performance review program that uses the total quality management approach of plan, do, check, act (PDCA) for problem-solving. Office of Performance Improvement (OPI): A centralized team […]
City of Gahanna (OH) Administrator Jennifer Teal joins GovLove to discuss how she’s used her black belt in Lean Six Sigma to improve operations and the unique way they taught residents to use roundabouts. Jennifer also shared her experience as a female City Administrator and how she balances her work and life. Topics: Lightning round […]
Written by Brion
In 2015, the City of Dallas (COD) launched a Lean Six Sigma (LSS) program to help provide services to citizens more efficiently and effectively. The program was placed within the new Office of Innovation (OOI), to help provide the necessary ecosystem that allows ideas to germinate, take root and flourish. LSS works closely with the […]
Written by Brion
Ron Pereira and Bryan Glenn, from West Texas A&M, discuss how Lean and Six Sigma are creating incredible value for their university and its employees. He discusses successful projects at WTAMU to reduce time and waste for students, such as paperwork reduction in student housing applications, along with a reduction in voucher printing that saved […]
Written by Brion
The University of Texas Pan American (UTPA) encourages students to “Prepare, Discover, Transform.” As the University has become highly successful, it now struggled to support the demands of the increased volume of a growing regional University. A 3-day Value Stream Mapping event was held to focus on the procurement process. With this detailed view of […]
Written by Brion
Thibodaux Regional Medical Center (TRMC) in Louisiana started to apply Six Sigma and change management methods to a range of clinical and operational issues. In October 2004, one project that clearly aligned with the hospital’s strategic plan was an initiative to reduce nosocomial or hospital-acquired pressure ulcers. The project to address this issue was approved by […]
Written by Brion