Lean Six Sigma for Good

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Working Together to Save Lives at the Denver Performing Arts Complex

1 min read

An agreement between the Denver Fire Department (DFD) and Denver’s Arts and Venues Department (DAVD) calls for firefighters to be assigned to the Denver Performing Arts Complex (DPAC) to ensure compliance with safety and fire codes, and to be the first responders in the case of an emergency at the Complex.

However, they’ve had an unintended additional duty: assisting theatre goers who have mobility issues to get from the street to their seat. 
It was clear that the DFD and DAVD had to come up with another plan to meet the needs of their customers.

It was discovered that they could use one of Arts and Venues’ existing contractors to assist patrons with their accessibility needs.

Using the existing contractor comes at no additional cost to taxpayers, meets the needs of DPAC patrons, and frees up an estimated $25,670 annually in firefighters’ time.

Read the entire article at https://denpeakacademy.com/2015/07/31/dpac_accessibility/

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