The sports and leisure department of Reykjavik City Government has used targeted lean training starting in 2018 to empower employees and boost collaboration in a divided workplace with different processes. Gudrun Palina Jonsdottir from the city’s family park and zoo joins Jóhanna Gardarsdottir to share their lean experiences. You can watch the video below, or […]
Sheilah “Paddy” O’Brien recently finished writing her latest book, “Facilitating Rapid Process Improvement Workshops (RPI), a Self-Study Guide for Lean Leaders.” This is a follow-on to her first book, “Lean for the Nonprofit, What You Don’t Know Can Cost You.” She briefly outlines the content of her book(s), and, through a casual interview format, share her […]
Written by Brion
During a Lean Talks presentation, Jeff Foster, the San Diego Zoo Global‘s Chief Director of Continuous Improvement, noted that although work for most people will not involve improving how pachyderm pods are swabbed, the same improvement principles apply such as supporting “process owners,” the people closest to the work. So when veterinarians had difficulty reaching […]
Written by Brion
Jeff Foster, Director of Process Improvement at the San Diego Zoo, shares his thoughts on how they balance internal and external customer voices. “Internally we have two camps here you have the guest facing camp and the animal facing camp. Half the people in the organization have guest facing roles in some way, shape or […]
Written by Brion
A case study was conducted at the San Diego Zoo Global to provide a better experience for the visitors, and a better life for the zoo animals by helping the organization into Lean thinking. Some of the huge mammals at the zoo (that are hard to treat) were carefully examined for how to improve the […]
Written by Brion
In the fight against extinction, conservation scientists must assess hundreds of complex ecological and behavioral variables to gain essential insight into habitat attrition and population dynamics. Use JMP® to run multiple survival analyses and build statistical models that help researchers to identify the best adaptive management strategy for at-risk species. Several formerly declining species are now […]
Written by Brion