Agency-Wide Continuous Improvement Program Design and Implementation in the Judicial System with Jarrett Perlow

An ASQ webinar was held on April 11th, 2025 featuring Jarrett Perlow, chair-elect of the ASQ government division and Clerk of the Court for the US Court of Appeals for the Federal Circuit. He discussed the design and implementation of an agency-wide continuous improvement program within the federal judiciary. His presentation provides a compelling case […]

Pete Ricketts Uses Nebraska’s Adoption Of ‘Lean Six Sigma’ To Show How DOGE Can Target Federal Government

During remarks on the U.S. Senate floor Wednesday, Senator Pete Ricketts, a Republican from Nebraska, spoke about the Department of Government Efficiency and how his state has utilized Lean Six Sigma methods from the private sector to reduce costs and improve services to residents. He shares the example of improving the air construction permitting process, […]

D.C. DHS Increases Access to SNAP and Medicaid Programs

The Government of the District of Columbia’s Department of Human Services (DHS) selected Change & Innovation Agency (C!A) to help design, develop, and deploy new practices for its human services programs in an effort to realize process efficiencies in its operations, as well as improve accuracy. C!A assessed DHS’ existing practices and redesigned the process solutions, while […]