A community food bank in the United Kingdom (UK) utilized the DMAIC (Define, Measure, Analyse, Improve, Control) framework to eliminate handwritten expiration dates on tins, which clients viewed as a mark of stigma and embarrassment. After receiving training on process improvement from Martin Hayden of LearnSixSigma.co.uk, the warehouse manager agreed to work on an improvement […]
Holland Rescue Mission was struggling to keep up with their donations, and needed to find a way to do the work more efficiently. The donations are sold, which generate funds to support their nonprofit. They connected with local chair manufacturer Haworth. They provided some volunteer experts in the Haworth Management System (HMS) to help them […]
Written by Brion
The Toyota Production System Support Center’s (TSSC) partnership with the San Antonio Food Bank started during the recession as resources dwindled and cash-strapped organizations donated less to the food bank. At the same time, demand soared. While Toyota workers worked in the Food Bank, they were able to identify small inefficiencies in the warehouse and […]
Written by Brion