The Loudoun County Animal Shelter in Virginia had a significant increase in the number of dog licenses purchased as a direct result from legislation passed requiring veterinarians to submit vaccination certificates to their locality. Their process for pet adoptions had become bogged down and the front counter staff were feeling overwhelmed. An employee that had […]
The Newport News Police Department went through a kaizen event to help them improve their booking process. Their goal was to get police officers back on the street more quickly, in order to respond to community emergencies in a more timely manner. Changes that were made included: Move the booking process responsibilities from police officers […]
Written by Brion
In 2007, the United States Military needed the Mine Resistant Ambush Protected vehicle (MRAP) produced in larger numbers to meet the goals set by Department of Defense (DoD) Secretary Robert Gates. The MRAP represented the opportunity to save the lives of soldiers and Marines in Iraq and Afghanistan facing the threat of Improvised Explosive Devices […]
Written by Brion