Outagamie County in Wisconsin has various processes maintained by various departments to collect information on the vehicle fleet, like titles, insurance coverage and annual vehicle reports. The county wanted to review these processes to determine if the county is accounting for and reporting out this information in accurately and efficiently. The group Value Stream mapped […]
In 2015, the City of Dallas (COD) launched a Lean Six Sigma (LSS) program to help provide services to citizens more efficiently and effectively. The program was placed within the new Office of Innovation (OOI), to help provide the necessary ecosystem that allows ideas to germinate, take root and flourish. LSS works closely with the […]
Dedicated to continuously improving its operations, the City of Louisville invited Toyota (TSSC) to help upgrade its maintenance services for the city’s fleet of vehicles– reducing its backlog by 37% and cutting repair time by 75% in just two months.