Kimberly Fleming works for the Retirement Team at King County in the state of Washington. The Position Eligibility Worksheet was a huge pain point for everyone involved in the Retirement Position Eligibility program. The team was tasked with creating value stream maps of processes within their department to identify waste. After reviewing the form with the 8 Wastes in mind, […]
The Denver Public Works Transportation & Mobility (PWT&M) bike team – (engineers, contractors and technicians) collectively came together and identified the bike lane implementation process as one that could be improved. Instead of seeing the pain of the process as too large, the team broke the process and its defects down, using value-add analysis, process […]