An NHS Foundation Trust wanted to make improvements to the physical infrastructure and the water management processes as the department struggled with issues such as: unclear processes, lack of data and not being able to deliver in a timely manner. A centralized asset list was created and Weekly Water Hygiene Meetings were used to communicate […]
Following completion of a Government-owned Company’s (GovCo) first Fiscal Year, it was identified that the core fee for maintenance services within the prison estate was insufficient due to high volumes of vandalism across sites which significantly increased the reactive workload. It was agreed that reactive maintenance tasks that resulted from vandalism or misuse would require […]
In the UK, it was identified that some prisons had implemented very robust and effective processes or tools to help them carry out their roles. However on other sites it was clear that the service was not efficient or effective and that these sites could learn from the best practices established elsewhere. Multiple site visits […]
The National Physical Laboratory (NPL) is the world-leading centre of excellence in accurate measurement standards, science and technology. NPL was experiencing consistent problems with their logistical team that couriers their packages; packages to customers were lost or delayed, and important paperwork relating to importing and exporting of goods was not being managed. After a Voice […]
Tony Lamberton, CEO, The Learning Trust and Kate Unsworth, Principal at Christleton International Studio shares how they have applied lean management to education, and how their lean school aims higher, trying to rethink learning altogether. The Christleton Learning Trust wanted to change from “manufacturing” children for life (push model) to focusing on developing their talent (pull model). […]
A major National Health Service (NHS) Trust was not operating to its full potential and the goal was to improve compliance through leaner processes. Following an in-depth analysis of the system and end-to-end process reviews, a 12-month roadmap for significant improvements was devised.They improved the quality of data capture, trained the trade staff and upgraded […]
Christleton Learning Trust in the UK is running several lean experiments across its three schools. Tony Lamberton, the CEO of Christleton Learning Trust, shared how coaching is supporting the transformation. The lean journey for Christleton Learning Trust began when they attended a training course at Toyota to understand the lean process. They first applied the […]
Sarah Williams, Head of Student Services at Christleton High School in England, shares the work the school is doing to improve the delivery of education to students with special needs using lean thinking. In 2013, the school was told there would be budget cuts and they started to look into opportunities to make the Students […]
A town in the West Midlands (Solihull Metropolitan Borough Council) made headlines after a survey named it the best place to live in the United Kingdom. Lean may not be directly responsible for the achievement, but there is little doubt it gave its contribution. Solihull Metropolitan Borough Council currently has three main strategic objectives to […]