Continuous Improvement at Kitchens for Good and San Diego Humane Society – Process Palooza 2021

Hear inspiring stories of nonprofit organizations in the Greater San Diego area, specifically from Kitchens for Good and San Diego Humane Society on how they’ve adopted and embraced a continuous improvement mindset. The San Diego Humane Society, an open-admission shelter, is creating a more humane world by inspiring compassion and advancing the welfare of animals […]

UC San Diego’s Continuous Improvement Journey – Process Palooza 2021

This session from Process Palooza 2021 showcases everything they’ve done to make continuous improvement a core component of operations at UC San Diego. They developed an adaptive, science-driven, behaviorally informed model that integrated daily innovation cycles that allowed them to “mutate our campus operations faster than the virus.”  Their comprehensive approach is called “Return to […]

UC San Diego Hosts Process Palooza 2021 to share and celebrate process improvement

Tracy O’Rourke kicks off the 4th annual Process Palooza 2021. Presenters include Chancellor Pradeep Khosla and Executive Vice Chancellor Elizabeth H. Simmons from University of California San Diego (UCSD). They discuss how continuous improvement was useful in shaping the university’s strategic plan and forming a response to COVID-19. They also share a virtual expo to […]

Reducing Late Approvals by 81% at UC Davis

Kymberly Epperson and Darlene Schlueter set out to streamline the food event registration process at UC San Diego to ensure campus compliance, food safety and higher customer satisfaction. After research, Kymberly and Darlene found: Users reporting the online registration system to be complex and burdensome, impacting the customer experience. Big dining events, or barbecues are required […]