Liz McCartney, a middle school teacher, and Zack Rosenburg, a public defense attorney, were living in Washington when Katrina struck the U.S. Gulf Coast. Six months later, they headed to New Orleans to volunteer. The city was still in shambles, with destroyed houses overcome by mold and residents desperate for help. Do they jumped in […]
by Brion Hurley After Hurricane Katrina struck the U.S. Gulf Coast in 2005, Washington, D.C., teacher Liz McCartney and lawyer Zack Rosenberg wanted to help. Their efforts took them to New Orleans where they founded the nonprofit St. Bernard’s Project to rebuild homes and help victims recover from natural disasters. As the nonprofit and the […]
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Getting Home by Lynn McCartney and Zack Rosenburg is a wonderful book that tells the story of a very special lean journey. After Hurricane Katrina had left thousands homeless, the authors put their careers on hold to spend a year in New Orleans helping as many as they could. Five years later, they were still […]
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by Brion Hurley I wrote a book review about the work that Toyota’s TSSC group provided to a nonprofit home rebuilding organization. Their success stories were chronicled in the new book titled, “Getting Home” from the founders of St. Bernard Project Liz McCartney and Zack Rosenburg. Some of the improvements highlighted in the book include: […]
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Each season more than 18,000 students attend the Cincinnati Symphony Orchestra (CSO) Young People’s Concerts; which translates to coordinating and scheduling approximately 50 school buses, street closures, managing weather complications. CSO invited Toyota to help ensure students’ safety; reduce student dismissal time and maximize the overall experience of students and volunteers. Improvements made: First: reduced […]
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Héma-Québec’s Public Mother’s Milk Bank provides breast milk donated by new mothers, to Québec hospitals caring for premature babies born at 32 weeks or earlier, whose mothers are unable to breastfeed. Héma-Québec’s goal was to achieve an annual output of 4,000 litres of milk – an amount that would meet the needs of Québec’s premature […]
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by Brion Hurley Learn about the employee-led improvements taking place at reuse nonprofit organizations Free Geek and The Rebuilding Center, with coaching and assistance from Lean Portland, a volunteer Benefit company of Lean consultants in Portland, Oregon. Free Geek is working on a daily management system and trying to increase the number of laptops they are […]
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With help from TSSC, the North Texas Food Bank was able to increase the number of families served from 55 to 80 through two major improvements: Create zones for shopping experience Simplified process for volunteers More importantly, they were able to provide better customer experience and reduce waiting time. They also improved the volunteer experience. […]
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Watch the keynote presentation from Margarette Purvis, President/CEO of Food Bank for New York City, who provides an update on their Lean improvement work with Toyota (TSSC). Efforts resulted in $3 million in reduced inventory of slow moving food, increased distribution of kosher food by 27%, 86% increase in fresh produce to the poorest neighborhoods, […]
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New York state, with assistance from Toyota’s TSSC group, made its government more responsive and efficient through an innovative approach — quickly becoming a role model for other state governments. They were able to reduce findings from 7.3 to 3.7, and time to issue certificates from 137 to 28 days. They also reduced day care […]
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