Toyota shares its ‘secret sauce’ to help D-FW nonprofits do more

Toyota’s North American headquarters in Plano has a small group of dedicated improvement professionals with a specific set of skills. Their role is to share Toyota’s “secret sauce” with society, which is their Toyota Production System. The Toyota Production System Support Center (TSSC) is a 16-person team that shares Toyota’s culture of empowering employees to […]

Practicing Constructive Discontent At SBP

by Zack Rosenburg When we (Liz McCartney and I) first realized that sustaining continuous improvement in our work required us to become an organization of problem solvers, we also discovered that we were not thrilled with the phrase continuous improvement, which felt a bit like a hamster on a wheel. And so, with the input of […]

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