Bella Englebach interviews Kerry L. Bass about his work with ASQ to help make elections secure and fair. He discusses the variation in state election laws, the challenges of voter registration, long lines at polling locations, and how the Kano Model can explain voter expectations. You can visit “The Edges of Lean” podcast episode page […]
Root causes of racism and the problems in the world for which racism appears to be a root cause are now hot topics in the continuous improvement community. Deondra Wardelle and Mark Graban join host Bella Englebach to share the story of #RootCauseRacism and how it got started. Listen to the podcast at: https://leanforhumans.podbean.com/e/episode-8-continuous-improvement-and-root-cause-racism/