The City of Germantown, in the state of Tennessee, has one mission—Excellence, Every day. The City’s key product offerings include education, economic development, public safety, sanitation, and utilities (water and sewer). Germantown’s commitment to the community is demonstrated through various training and educational events such as: 43 active-shooter-scenario-training events Five Safety City events Heart Saver […]
The TVA had a challenge to reduce their non-fuel Operations and Maintenance spending $128 million in four years to reach top quartile spend. Each plant manager was accountable for their budget and they were welcome to use Lean Six Sigma but only if they wanted to use it. Bill saw it as his job to make sure […]
Written by Brion
Recruitment and selection are processes rife with potential for bias, both from the side of the recruiter and from the side of the applicant. The city of Chattanooga (Tennessee) worked with the Police Department and behavioral insight experts to attract more diverse applicants to the police force. By sending postcards to households across the city, […]
Written by Brion