The Illinois State Police (ISP) have struggled with a “backlog” in processing paperwork relating to guns for years. The Firearms Services Bureau (FSB) has recently announced a massive increase in the amount of paperwork they’ve been filing, driven by more people buying guns in Illinois than ever before. Gun shop owners are frustrated as the […]
In 2014, the governor notified all agencies that he wanted to implement Lean at the State of Connecticut. Cheryl Cepelak had done some process improvement and organizational development work in the Department of Labor, and wanted to launch a similar campaign within the Department of Corrections (DOC). To help with the effort, they assigned Michael […]
Written by Brion