How to Reflect on the Roles of Fear and Love in Continuous Improvement – Gemba Academy Interview with Renée Smith

Episode 191 of Gemba Academy podcast is an interview with Renée Smith, a Lean Transformation Services Director for the State of Washington. Renée shared her fascinating findings on fear, love, and their roles in continuous improvement. She shares her background, the history on the successful lean journey taking place with Results Washington, and the role of […]

Applying Lean Within the State of Washington – Gemba Academy Interview with Hollie Jensen and Darrell Damron

Episode 31 of Gemba Academy is an interview with Hollie Jensen and Darrell Damron. Both Hollie and Dan work in the Washington State Governor’s Office implementing lean practices (called Results Washington), and serving as overall continuous improvement advocates. They will discuss some of the many ways lean can be used in government work, and how it differs from […]

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