Private and Public Sector Continuous Improvement with Drew Erdmann – The Lean Solutions Podcast

Patrick Adams interviews Drew Erdmann, who served as the chief operating officer of the state of Missouri from February 2017 to April 2021. Under two governors, he was responsible for leading the management transformation across the state of Missouri’s 16 Cabinet departments, which equates to roughly 45,000 employees. He talks about his private and public […]

Book Review: “We Don’t Make Widgets” and Other Myths about Improving Government

by Brion Hurley One of the more popular books related to process improvement in government is “We Don’t Make Widgets: Overcoming the Myths That Keep Government from Radically Improving” by Ken Miller. Ken Miller, who also wrote Extreme Government Makeover, is the founder of the Change and Innovation Agency, a firm dedicated to increasing government’s […]