Peak Academy Black Belt graduate, Madeleine Binsfrahm, took her Process Improvement and Innovation training to her colleagues at The Women’s Bakery (TWB) – an organization that supports vulnerable women in Rwanda through extensive training and provides affordable, quality bread to the community. The staff have tackled process mapping exercises, developed visual management tools in the form of […]
Learn how Brenda MacIsaac from Cape Cod Child Development used Lean Six Sigma to improve reporting accuracy on in-kind receipts from 50% to 98%. The receipts have been received sporadically, not filled out completely, and regularly contain inaccurate financial data. Current cycle time can take 20 days in a 30 day cycle which interrupts completion […]
Written by Brion
The Recreation & Parks Department’s Structural Maintenance Yard (SMY) is in San Francisco’s Golden Gate Park. The SMY had accumulated many unwanted and outdated items that clutter the valuable storage and working spaces, including broken equipment, unused supplies, and scrap materials. The project team used “fishbone” diagrams and spaghetti maps to analyze the root causes […]
Written by Brion
Matt Newhouse from the LA County Registrar/Recorder County Clerk is improving the flow of Election Day, to reduce waste to speed up troubleshooting during elections. He initiated an “Idea Board” to help reduce waste to speed up troubleshooting during elections. A squad of Election Day Troubleshooters within LA County help to open polling areas if […]
Written by Brion