The Massachusetts Port Authority (Massport) handles major transportation hubs and infrastructure within the state, including Logan Airport in Boston, waterfront property, cruise ship terminals and shipping ports. They have undergone a period of extensive reviews of its internal processes and project delivery workflow, and had identified two primary areas where improvements were desired: Internal Operational Efficiency Capital […]
Lean IT experts Steve Bell and Karen Whitley Bell provided some pro-bono work to help the nongovernmental organization (NGO) Grameen Foundation in Uganda scale a successful innovation to other developing countries in Africa. The innovation was called the Community Knowledge Worker Program (CKW), and it involved hiring locals with knowledge of farming and customs, and […]