Lean Process Improvements and Project Delivery Initiatives at Massachusetts Port Authority

The Massachusetts Port Authority (Massport) handles major transportation hubs and infrastructure within the state, including Logan Airport in Boston, waterfront property, cruise ship terminals and shipping ports. They have undergone a period of extensive reviews of its internal processes and project delivery workflow, and had identified two primary areas where improvements were desired: Internal Operational Efficiency Capital […]

The path to a learning organization in Uganda begins with visual management

Lean IT experts Steve Bell and Karen Whitley Bell provided some pro-bono work to help the nongovernmental organization (NGO) Grameen Foundation in Uganda scale a successful innovation to other developing countries in Africa. The innovation was called the Community Knowledge Worker Program (CKW), and it involved hiring locals with knowledge of farming and customs, and […]