Ann Mei Chang, author of the book Lean Impact, JVS, and Spring Impact discuss how to move beyond flashy new...
san francisco
San Francisco Public Library (SFPL) employs approximately 900 staff. On average, hiring a librarian takes about six months, and SFPL...
Getting Home by Lynn McCartney and Zack Rosenburg is a wonderful book that tells the story of a very special...
The Transit Operator Exam administration process at the San Francisco Municipal Transportation Agency (SFMTA) was labor intensive, time-consuming, error-prone, and...
A team of tradespeople at the Structural Maintenance Yard (SMY) work hard to fix anything broken or malfunctioning within San...
The Structural Maintenance Yard's (SMY) electrical shop is one of San Francisco’s parks and recreation centers. Electricians had a hard...
The City of San Francisco wanted to change how it reviews blueprints and building plans for its recreation centers. The...
In the city of San Francisco, Central Contracts is responsible for managing the panel evaluation process for professional services contracting...
The Recreation & Parks Department’s Structural Maintenance Yard (SMY) is in San Francisco’s Golden Gate Park. The SMY had accumulated...
Staff from the Transit and Muni Customer Service (MCS) divisions of San Francisco Municipal Transportation Agency (SFMTA) embarked on a...