The City of San Diego committed to continuous learning of its employees, and launched a new workforce-training partnership with UC San Diego Division of Extended Studies and Rady School of Management in early 2024. This collaboration between university and public sector government agencies also supports UC San Diego’s mission to help make learning accessible and […]
One group of people that can greatly benefit from Lean Six Sigma training is military veterans who struggle in their transition to civilian life even though they have valuable skills. Employers and former service members aren’t “connecting the dots” on how the military mindset of continuous improvement translates to the Lean Six Sigma concepts that […]
Written by Brion
Sally worked many years in the hospitality industry applying Lean Six Sigma, and she shares her experiences to improve the guest experience. She also shares an example of a project that determined the optimal reward points to get customers to agree to reduced or no housekeeping, which was good for the environment, resulting in less […]
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Jeff Trageser and Mike Vazquez from Lifesharing were interviewed on the JIT Cafe podcast by Elisabeth Swan and Tracy O’Rourke to discuss how process improvement has been used to help procure and facilitate organ and tissue donations from donors to local transplant centers. They discuss metrics used to track the success of organ transplant, dealing […]
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In the Lean Six Sigma for Good podcast, Tracy O’Rourke shares her background with over 20 years of process improvement experience, working with nonprofits, government, education, military and the for-profit sector. She teaches Lean and Six Sigma at the University of California-San Diego (UCSD), is the co-host of the podcast and video series, Just-in-Time Cafe, and is […]
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Hear inspiring stories of nonprofit organizations in the Greater San Diego area, specifically from Kitchens for Good and San Diego Humane Society on how they’ve adopted and embraced a continuous improvement mindset. The San Diego Humane Society, an open-admission shelter, is creating a more humane world by inspiring compassion and advancing the welfare of animals […]
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In the first session, you will hear from Lifesharing, a Southern California organ and tissue recovery non-profit organization, applied process improvement efforts to increase the number of lives saved within San Diego County, and despite the challenges of COVID-19, helped transplant a record 424 organs. The speakers were: Darryl Nethercot, Organ Procurement Coordinator, UC San Diego […]
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This session kicks off with an in-depth interview with Bill Balzer, the author of Lean Higher Education. We’ll ask about: The discussion will conclude by pondering the next frontier of the ultimate university experience with the complete integration of Lean into the core teaching and learning mission. The next session is a Pecha Kucha format with […]
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In an interview with Mark Graban on the Lean Blog Interview podcast, Tracy O’Rourke discusses her 20 years in consulting, from her time at General Electric learning Six Sigma under Jack Welch, to her work in transactional process, government, nonprofit and education. She shares an example of working with a government agency to help change […]
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This session from Process Palooza 2021 showcases everything they’ve done to make continuous improvement a core component of operations at UC San Diego. They developed an adaptive, science-driven, behaviorally informed model that integrated daily innovation cycles that allowed them to “mutate our campus operations faster than the virus.” Their comprehensive approach is called “Return to […]
Written by Brion