Process Improvement in Education, Nonprofit and Government Sectors with Tracy O’Rourke

In the Lean Six Sigma for Good podcast, Tracy O’Rourke shares her background with over 20 years of process improvement experience, working with nonprofits, government, education, military and the for-profit sector. She teaches Lean and Six Sigma at the University of California-San Diego (UCSD), is the co-host of the podcast and video series, Just-in-Time Cafe, and is […]

Continuous Improvement at Kitchens for Good and San Diego Humane Society – Process Palooza 2021

Hear inspiring stories of nonprofit organizations in the Greater San Diego area, specifically from Kitchens for Good and San Diego Humane Society on how they’ve adopted and embraced a continuous improvement mindset. The San Diego Humane Society, an open-admission shelter, is creating a more humane world by inspiring compassion and advancing the welfare of animals […]

The Power of Continuous Improvement at Lifesharing – Process Palooza 2021

In the first session, you will hear from Lifesharing, a Southern California organ and tissue recovery non-profit organization, applied process improvement efforts to increase the number of lives saved within San Diego County, and despite the challenges of COVID-19, helped transplant a record 424 organs. The speakers were: Darryl Nethercot, Organ Procurement Coordinator, UC San Diego […]

UC San Diego’s Continuous Improvement Journey – Process Palooza 2021

This session from Process Palooza 2021 showcases everything they’ve done to make continuous improvement a core component of operations at UC San Diego. They developed an adaptive, science-driven, behaviorally informed model that integrated daily innovation cycles that allowed them to “mutate our campus operations faster than the virus.”  Their comprehensive approach is called “Return to […]

UC San Diego Hosts Process Palooza 2021 to share and celebrate process improvement

Tracy O’Rourke kicks off the 4th annual Process Palooza 2021. Presenters include Chancellor Pradeep Khosla and Executive Vice Chancellor Elizabeth H. Simmons from University of California San Diego (UCSD). They discuss how continuous improvement was useful in shaping the university’s strategic plan and forming a response to COVID-19. They also share a virtual expo to […]

Care for People & Animals Drives Improvement at San Diego Humane Society

Hosts Tracy O’Rourke and Elisabeth Swan interview Audrey Lang (Sr. Vice President of Organizational Development) and Tina Nguyen (VP of Employee Engagement) from the San Diego Humane Society. It’s an open-admission private nonprofit animal shelter in the San Diego County area to care for over 50,000 animals. They describe how their care-centered culture improves their […]