by Brion Hurley While reading the book, Above the Law by Matthew Whitaker, I learned about the Project Safe Neighborhoods (PSN) program that has been deployed in many neighborhoods in the United States to reduce gun violence. “[PSN] is a nationwide initiative that brings together federal, state, local and tribal law enforcement officials, prosecutors, and […]
Kymberly Epperson and Darlene Schlueter set out to streamline the food event registration process at UC San Diego to ensure campus compliance, food safety and higher customer satisfaction. After research, Kymberly and Darlene found: Users reporting the online registration system to be complex and burdensome, impacting the customer experience. Big dining events, or barbecues are required […]
Written by Brion
Danielle Hinz is the Chief Procurement Officer for King County, Washington. She had a very small experience with Lean in the organization where she come from in Colorado. But it was nothing like what they were doing in Finance and Business Operations (FBOD). There was already a framework of visual management and visual control whiteboards that […]
Written by Brion
Cape Cod Child Development in Cape Cod, MA is a trailblazer in applying Lean Six Sigma to the nonprofit world. Grants are being completed 90 percent of the time within 24 hours of the due date, giving the grant writer minimal time to review. This impacts the efficiencies within the process which could potentially result in […]
Written by Brion
Due to the rapid growth of their organization, Lynne and her process improvement team sought to increase the work done in the amount of another person without being to be able to hire for said person. After initial research, Emmons found: The team was currently doing about 283 different deliverables – ranging from audits, licensing, meeting, […]
Written by Brion
Over several years of back and forth between the OIG (Office of the Inspector General) and ODM (Ohio Department of Medicaid), it was determined that data provided by eligible hospitals to calculate aggregate incentive payments during the attestation and review phase of the program were inaccurate, and that this was largely due to a timing […]
Written by Brion