Ron Pereira from Gemba Academy interviews a new hire to his organization, Alen Ganic, former Lean improvement specialist with the City of Grand Rapids, Michigan. They discuss his previous experience working 14 years in Grand Rapids in various departments implementing process improvement. He talks about focusing Lean efforts from the customer’s perspective, the importance of […]
This week’s guests are Thomas Lencki and Dagmar Vlahos. Thomas has experience with Lean concepts through his time in the Marine Corps and with the New Hampshire State Police and local government. Dagmar received her training with the State of New Hampshire Bureau of Education. They explained all the powerful ways they use lean in […]
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Andrew Parris works for an NGO called Medair, which provides disaster relief and recovery services to people in need all over the world. In this interview, he explains how continuous improvement can be used in a humanitarian context, and how his Process Excellence Accelerator program trained over 400 people in Lean and Six Sigma methods. […]
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The true power of continuous improvement lies in its ability to help people reach their full potential. In this course, we visit The Lighthouse for the Blind, an extraordinary organization that provides employment opportunities for individuals who are blind, deaf, DeafBlind, and/or have other disabilities. With prestigious clients like Boeing, NASA, and the United States […]
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Ron Pereira discusses with Ben the inspiring ways he and his team use lean at Lunet Zorg, an organization that provides services for people with intellectual disabilities. He gives advice for those who work with people with disabilities, how they use Lean in his organization, and how lean has personally impacted him. Listen to the […]
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Jason Schulist is President of Generative Local Community Institute (GLCI), an organization that connects communities so they can better address social issues like homelessness. Jason shared how continuous improvement factors into this important line of work. In this podcast you’ll learn: The quote that inspires Jason Jason’s background, specifically in social change About value streams […]
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In this Gemba Academy podcast, Heather Barto and Sergeant Tommy Lencki Jr. discuss their involvement in the state’s continuous improvement initiatives within the State of New Hampshire. Examples include Department of Motor Vehicles, Police Officer Readiness, ensuring lean training success, and building a culture of lean. Listen to the entire podcast at: https://blog.gembaacademy.com/2019/01/24/ga-251-lean-in-new-hampshire-with-heather-barto-and-tommy-lencki-jr/
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Staff at the Colorado Department of Transportation (CDOT) share how their Process Improvement program came to be, how it has changed, and some of the challenges they’ve faced. This episode covers the following topics: Their backgrounds (1:29) Their journeys with CDOT (3:20) Their approach (7:43) Facing resistance (9:20) Change management (10:46) Making it happen (15:42) […]
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Justin Kenney works for the state of Vermont as a Budget and Performance Analyst, explains how he and his team leverage continuous improvement at the government level. He shares an example of moving away from a paper-based employee donation process to an automated online process. They also discuss the Department of Motor Vehicles (DMV) experiences […]
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This is the audio of a presentation given by Fire Captain Brad Brown at the 2017 Lean Municipal Government Forum in Grand Rapids, Michigan. Brad shared how the fire department’s use of A3 thinking has yielded real, powerful results. One of the fire prevention projects (shared in the downloads) has led to reduced “on scene” […]
Written by Brion