Leaning Out Disaster Relief

by Brion Hurley In the wake of Hurricane Katrina, Mark Novak quickly joined a disaster relief trip to help rebuild communities in Mississippi. He soon found out there were many frustrating aspects of the process that needed to be addressed; supplies were scarce or late to arrive, communication of problems were accomplished too late in the […]

Six Sigma Community Healthcare Project Reduces INR Testing Risks

by Brion Hurley A 2-year grant from the Agency for Healthcare Research and Quality (AHRQ) was awarded to the Cedar Rapids (Iowa) Healthcare Alliance (CRHA) nonprofit organization, to help establish a Community Anticoagulation Therapy (CAT) management clinic to reduce adverse events. Employees of Rockwell Collins provided technical assistance on Lean, Six Sigma and quality methods. They began […]