With the upcoming 2024 elections ending on November 5th, how are election officials managing the ballot traffic and executing a free and fair election process? In this IISE podcast, they talked to Gretchen Macht, Ph.D., an associate professor in the Department of Mechanical, Industrial & Systems Engineering at The University of Rhode Island. She is […]
The State of Rhode Island’s Department of Human Services (DHS) wanted to improve their business processes because they struggled with issues such as increased workloads and antiquated business processes that resulted in long wait times and many repeat visits before families received their benefits. After partnering with Change & Innovation Agency (C!A), they developed readiness plans […]
Written by Brion