The Massachusetts Port Authority (Massport) handles major transportation hubs and infrastructure within the state, including Logan Airport in Boston, waterfront property, cruise ship terminals and shipping ports. They have undergone a period of extensive reviews of its internal processes and project delivery workflow, and had identified two primary areas where improvements were desired: Internal Operational Efficiency Capital […]
During this podcast episode with Sam Morgan, Mark Graban learns about his background and journey learning Lean and Toyota Kata. They discuss how he focuses on “Respect for People” and how he is called to bring attention and raise awareness for inequities he sees in his life with his wife and children. He also tries […]
Written by Brion
The state of Nebraska launched the Center of Operational Excellence in 2016 to change the culture in state government and train state teammates in Process Improvement. Since May 2016, the COE has facilitated 575 process improvement projects, saving over 630,000 of work that has led to being able to put more of a focus on […]
Written by Brion
Bella Englebach is a consultant with Lean for Humans, Inc, and in this article, she asks about the moral and ethical implications of the work we do as we confront systemic racism? Examples include: What do you say if there is diversity in those allowed to attend training classes? What if the client wants you to […]
Written by Brion
With the recent events happening in the US with racial inequality, but things aren’t much better in Brazil. 55% of the population is non-white (“black” or “mixed-race”). Despite this, an overwhelmingly homogeneous white male majority exists in most organizations. Structural racism is a reality in Brazil and it is everyone’s responsibility to join forces with […]
Written by Brion
Christopher Chapman, Senior Lean Transformation Coach, calls on lean thinkers to leverage our skills to eradicate the waste of racism in our businesses, worker lives, their families, their community and society. Lean thinkers: We have plenty of experience using humble inquiry and other problem-solving tools to root-out non-valued-activities in our organizations. Now we need to […]
Written by Brion
Racism, inclusion and discrimination is not a problem many lean thinkers are called to tackle in their daily lives at work, but that doesn’t mean that Lean Thinking has nothing to say about it. Roberto Priolo interviews Michael Balle, co-founder of the Institut Lean France, and is asked numerous questions, including: If we look at […]
Written by Brion
Episode 31 of Gemba Academy is an interview with Hollie Jensen and Darrell Damron. Both Hollie and Dan work in the Washington State Governor’s Office implementing lean practices (called Results Washington), and serving as overall continuous improvement advocates. They will discuss some of the many ways lean can be used in government work, and how it differs from […]
Written by Brion