Using Quality Improvement Methods to Combat Poverty: Northeast Wisconsin’s POINT Initiative

The Poverty Outcomes and Improvement Network Team (POINT) initiative has provided a results-oriented project showing that quality improvement methods are relevant to the work of nonprofits. The nonprofits involved in the project used quality improvement methods to understand and improve their processes, enabling them to help more people find good paying jobs, housing, and other […]

Social Responsibility and Quality: A Perfect Fit

Willy Vandenbrande, founder and president, QS Consult, tells quality professionals they are in a perfect position to take on their organizations’ Social Responsibility (SR) initiatives, and that SR fits well into the future of quality. He discusses how achieving “quality of life” should include the entire ecosystem, not just optimizing one species (humans) at the […]