Isaac Hughley, Process Improvement Specialist with the Indiana Department of Revenue presented at the monthly Indianapolis ASQ section meeting in...
Public Service
by Brion Hurley Lean and Six Sigma principles and methods are continuing to gain popularity, especially in public service and...
by Brion Hurley Lean Six Sigma consultant Brion Hurley is interviewed by Luke Andersen from the radio show, Northwest Business. He discusses applying...
Value-stream mapping is a critical step of any lean transformation. If it happens to be in the public sector, though,...
While the lean community has a history of contributing to social good, until recently it hasn't been recognized for doing...
Applying lean to government is a movement in its early stages. Lean thinking applied to public service processes can help...