Isaac Hughley, Process Improvement Specialist with the Indiana Department of Revenue presented at the monthly Indianapolis ASQ section meeting in September 2021. He discussed how kaizen events can be used in the public sector to address complex and unique challenges (especially during a pandemic). He shares an example of a kaizen event in which the […]
by Brion Hurley Lean and Six Sigma principles and methods are continuing to gain popularity, especially in public service and nonprofit organizations. A new book has been released that shares the experiences of Lean and Six Sigma experts who have applied their skills to not-for-profit organizations. The book is called “Lean Six Sigma For Good: […]
Written by Brion
by Brion Hurley Lean Six Sigma consultant Brion Hurley is interviewed by Luke Andersen from the radio show, Northwest Business. He discusses applying improvement concepts beyond saving money or growing a business. He focuses on his work to help organizations achieve environmental sustainability, and his work with Lean Portland to help nonprofits provide more value, and achieve their mission more […]
Written by Brion
Value-stream mapping is a critical step of any lean transformation. If it happens to be in the public sector, though, there are some significant hurdles to overcome. One of the most significant barriers is the difficulty of identifying the value in the public sector, which, if not properly done, can bring the entire mapping process […]
Written by Brion
While the lean community has a history of contributing to social good, until recently it hasn’t been recognized for doing social good. And at LEI, for the most part we haven’t spoken about ourselves this way. While the lean community has been growing, the field of social impact – with social impact as its organizing principle […]
Written by Brion
Applying lean to government is a movement in its early stages. Lean thinking applied to public service processes can help deliver more value to customers, namely citizens. Lean management makes work processes better so government becomes more effective and efficient. That means government should engage all public servants in lean thinking and practice to tap their creativity […]
Written by Brion