San Francisco Public Library (SFPL) employs approximately 900 staff. On average, hiring a librarian takes about six months, and SFPL can have as many as 90 hiring processes in progress at any one time. A long hiring process causes roles to remain empty and results in fewer library staff available to assist patrons. SFPL partnered […]
Denver Public Library’s Western History Department has a world-class collection that has grown over the years. The archives staff who work on preserving, describing and making these historic materials accessible found themselves squeezed into a very uncomfortable and impractical workspace. Staff had to spend valuable work time walking to other areas to access their records […]
The Denver Public Library saved $184,280 in soft costs through three innovations. The largest of the three was the DePop process (new popular books were labeled “Pop”. When these books went into regular circulation, the labels were removed in a process called DePopping). Their old process had only 67% of new items being DePopped correctly, […]