Improving Grant Submission Cycle Time by an Entire Week at Cape Cod Child Development – GoLeanSixSigma

Cape Cod Child Development in Cape Cod, MA is a trailblazer in applying Lean Six Sigma to the nonprofit world. Grants are being completed 90 percent of the time within 24 hours of the due date, giving the grant writer minimal time to review. This impacts the efficiencies within the process which could potentially result in […]

Ohio Department of Mental Health and Addiction Services Reduces Time For Staff

Change was needed at the Ohio Department of Mental Health and Addiction Services because there was no standard process for their orientation, screening, assessment and treatment plan. Current and future state mapping was conducted to identify improvement opportunities. Ideas were brainstormed and organized using an Affinity diagram, and included orientation training, visualizing the waiting list, […]

Innovation in Denver’s Short-Term Rental Licensing Helps to Boost Compliance

The City and County of Denver proposed a new citywide licensing and enforcement system in 2016 that allows short-term rentals (STRs) in Denver’s residential neighborhoods to ensure the city’s rules and regulations are staying current with the emerging “shared economy.” To quickly develop processes that efficiently and effectively track STR operators throughout the city, the […]

Loudoun County Animal Shelter Makes the Pet Adoption Process more Efficient

The Loudoun County Animal Shelter in Virginia had a significant increase in the number of dog licenses purchased as a direct result from legislation passed requiring veterinarians to submit vaccination certificates to their locality. Their process for pet adoptions had become bogged down and the front counter staff were feeling overwhelmed. An employee that had […]