Clare DiFrisco is a Lean Six Sigma Master Black Belt and owner/co-founder of Cannsult, a consulting firm based in the US and Australia. She discusses her experience in the emerging cannabis industry, her work with many different government agencies and nongovernmental organizations (NGOs), her work with public and private healthcare organizations and even some work with […]
A Six Sigma Green Belt project was launched by the Police Department to reduce the number of preventable accidents involving marked police vehicles, which leads to reduced fleet availability, repair expenses, and risk to officers and the general public. The accidents have been stable and not improving between 2013 and 2017. The goal was to […]
Written by Brion
Recruitment and selection are processes rife with potential for bias, both from the side of the recruiter and from the side of the applicant. The city of Chattanooga (Tennessee) worked with the Police Department and behavioral insight experts to attract more diverse applicants to the police force. By sending postcards to households across the city, […]
Written by Brion
The Newport News Police Department went through a kaizen event to help them improve their booking process. Their goal was to get police officers back on the street more quickly, in order to respond to community emergencies in a more timely manner. Changes that were made included: Move the booking process responsibilities from police officers […]
Written by Brion