Valle Del Sol is experiencing rapid growth while resources stay constant. This has led to late deliverables, changing standards and outdated reports. Internal medical charts do not meet external standards and have limited improvement. Voided claims, violations and monetary sanctions have increased. If this continues, compliance scores may decline and lead to additional loss in […]
From 2009 to 2010, the State of Arizona’s SNAP caseload increase was ranked 5th in the nation. During this time, the state had to eliminate 300 eligibility positions due to budget cuts. The Department of Economic Security (DES) joined with Change & Innovation Agency (C!A) and analyzed the agency’s most important eligibility practices to determine […]