Hosts Tracy O’Rourke and Elisabeth Swan interview Audrey Lang (Sr. Vice President of Organizational Development) and Tina Nguyen (VP of Employee Engagement) from the San Diego Humane Society. It’s an open-admission private nonprofit animal shelter in the San Diego County area to care for over 50,000 animals. They describe how their care-centered culture improves their […]
The Humane Society for Greater Savannah was able to save thousands of dollars in operating costs and boost their animal adoption rate. By tracking every animals’ progress through each stage of the adoption process, and holding their staff accountable for the length of time spent at each stage, they were able to reduce the average […]
Written by Brion
David Meyer founded Adopt-a-Pet.com (formerly 1-800-Save-A-Pet.com) in 2000 as a way of ending pet overpopulation. Today it’s North America’s largest non-profit pet adoption website, with millions of visitors to the site each month and partnerships with more than 17,000 animal shelters, pet rescue groups, humane societies and shelters. Around this time Abbie Moore was introduced to […]
Written by Brion
The Loudoun County Animal Shelter in Virginia had a significant increase in the number of dog licenses purchased as a direct result from legislation passed requiring veterinarians to submit vaccination certificates to their locality. Their process for pet adoptions had become bogged down and the front counter staff were feeling overwhelmed. An employee that had […]
Written by Brion
Staff at the Denver Animal Shelter worked with the Denver Peak Academy to save $1 million in cost savings to taxpayers, and place more pets in good homes. Their improvement ideas led to better photo taking to improve the online experience, and developing a volunteer dog jogging initiative. Pets were also benefiting from more treats […]
Written by Brion
Working with Jefferson Parish Animal Shelter (JPAS) shelter staff, students from Loyola University New Orleans designed a month-long pilot to improve the process of selecting homeless dogs for euthanasia, finding caring homes for 60 dogs who otherwise would have been put to sleep. The Lean “5S” concepts were applied to reducing the time for potential […]
Written by Brion