A kaizen event with the Iowa Finance Authority (IFA) worked to improve the cash receipt process to correctly allocate and fully balance all the transaction invoices and cash receipts. The goal was to reduce the number of hand-offs by 25% and the number of unresolved open items by 0%. The event resulted a 100% zero […]
Using your improvement skills for social good. Humanitarian engineering, social services engineering, skills based volunteering, sustainable engineering
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