Toyota’s North American headquarters in Plano has a small group of dedicated improvement professionals with a specific set of skills. Their role is to share Toyota’s “secret sauce” with society, which is their Toyota Production System. The Toyota Production System Support Center (TSSC) is a 16-person team that shares Toyota’s culture of empowering employees to […]
With help from TSSC, the North Texas Food Bank was able to increase the number of families served from 55 to 80 through two major improvements: Create zones for shopping experience Simplified process for volunteers More importantly, they were able to provide better customer experience and reduce waiting time. They also improved the volunteer experience. […]
Written by Brion
The North Texas Food Bank was able to increase the number of families served by 60%, thanks to an unlikely new partner: Toyota and their TSSC support group. The North Texas Food Banks’ Our Community Pantry in South Dallas used to be able to serve only 50 people a day on the four days they were open per week. But […]
Written by Brion